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    Start Up!
    Guide to Starting and Maintaining a Computer User Group
    Part 2

    5. User Group Meetings

    6. Services and Activities 7. Connections 8. Appendix 9. Links to User Group Web sites

    5. User Group Meetings
    Most user groups offer a monthly general meeting as one of their main activities. There are often several smaller meetings held monthly for Special Interest Groups, but the main meeting generally involves the most members and is usually the most prepared for and publicized.

    Planning Ahead
    It is important to schedule a consistent date and time so that members can plan their schedules in advance. Starting and ending at the announced times is also appreciated. A standard agenda usually includes a minimum of business and announcements, time for questions and answers from members, and one or two feature presentations or demonstrations. One of the most important things to plan for is sufficient time for interaction between members and the featured speaker or presenter.

    Meetings are generally held for two hours, once a month, either during the day or evening, on a specific weekday or weekend—perhaps the third Wednesday of the month. Choose the day of the week most convenient to the majority of interested users and one when your meeting location is available. A consistent meeting date is the key to better attendance. After you have chosen a meeting day, stick with it.

    A sample agenda for an evening meeting might be as follows:
    6:30 P.M.-7:00 P.M. Registration, shareware sales, etc.
    7:00 P.M.-7:15 P.M. Announcements and business
    7:15 P.M.-8:00 P.M. Question-and-answer period
    8:00 P.M.-9:00 P.M. Main presentation
    9:00 P.M.-? Informal meetings or SIGs
    Meeting Location
    Equally important as a regular date and time is a consistent meeting location. Possible meeting facilities include homes, computer stores, schools, colleges, libraries, hospitals, churches, or hotel conference or meeting rooms. The overall vitality of the group can be improved by holding the meeting in attractive and comfortable settings.

    Steve Longo of the Philadelphia Area Computer Society (PACS), Philadelphia, Pennsylvania, has been successful in putting together a partnership with their local college. He feels that an educational site offers a great setting for user groups: numerous classrooms for SIG meetings, an auditorium for main meetings, and parking lots. Some even make available computing labs for special events. He feels the benefits to the college include:

    • User groups can offer host institutions another avenue for media exposure and increased pedestrian traffic on their campus. This is very important to campus recruiters.
    • User groups offer faculty and students numerous opportunities to learn about the latest software/hardware development.
    • User groups are a source of knowledgeable computer experts.
    • User groups can assist continuing education departments by serving as a sounding board for possible computer training topics, as well as a source for leaders of computing-based training seminars.
    In addition to necessary seating capacity, equipment needs must be identified and set up. Make certain well before the meeting that the correct equipment and necessary electrical power will be available. In addition to a computer, this often includes requirements for an LCD projection display panel or projector, a microphone, blackboard or flip chart, video player, or overhead projector. Assuring that they are all in good working order is a must—be certain to check them out before the meeting begins!

    Members and Guests
    Attendance is usually open to members, prospective members, and guests. Membership badges are appreciated and help members to get to know one another. Guests are often provided with different colored badges so that members can identify them, be available for questions, and encourage them to join the group. Officers and other volunteers are often identified with special badges.

    Planning the Meeting
    Planning interesting meeting programs for each month is not an easy task. The person usually in charge of this important task is the Program Chair.

    Program selection should start with a review of the interests identified by a survey of the members. When recruiting speakers, be aware that expertise of the subject does not always make for a good presentation. Handouts should be encouraged wherever possible to encourage sharing of information with those members unable to attend.

    If a Program Chair is in doubt about the level of interest for a specific topic, always include it on a program with another topic that is of interest to a wider audience; and always plan for backup topics in the event of a last-minute cancellation. Vendors will often furnish guest speakers who give product demonstrations or new product announcements. Borland, for example, is happy to help you find a speaker and to assist in boosting attendance (which may boost your membership) by advertising to our local registered users in the area to promote the event.

    When vendors come to a meeting, they are interested in having the largest possible attendance so they are also willing to advertise in your newsletter, or to furnish a copy of their product for review in the newsletter prior to their presentation. If a particular vendor is unable to accommodate a visit to your group, ask whether they will answer questions from members over a speaker phone during a meeting.

    In addition to vendor presentations, other programs that are often popular are user or dealer panel discussions; swap meetings where members bring items to buy, sell, or trade; or five-minute presentations by members in which they demonstrate their favorite software program. A sample feedback sheet from the Pasadena IBM User Group, Pasadena, California, and questionnaire from South Mountain User Group, Phoenix, Arizona, are included in the Appendix as examples of methods to survey members’ interests. In addition, the article “How to Treat an Industry Vendor” offers common-sense guidelines for user group members to follow.

    Question-and-answer Sessions
    Most groups devote a portion of the meeting to a question-and answer-session, where user group members can seek help from a “panel of experts” or their fellow user group members. Commonly used computer slang for these sessions are Star-dot-Star (*.*), F1 (usually denoting help), or Random Access. This can be a ten- to fifteen-minute segment or up to half of the meeting time, depending on the questions or problems and the expertise of the members. Through users sharing experiences, tips, expectations, and complaints, group members gain knowledge during the course of one or two meetings that they may not gather otherwise from months of personal experience. If no one can answer a user’s question (which doesn’t happen very often), the question is usually published in the newsletter or sent to the vendor for an explanation that may then be published. The advice given by user group members is frank, open, and usually accurate. You’ll rarely hear members holding back about a hardware or software product, either in person or in print, making this one of the most popular portions of the monthly user group meeting.

    Door Prizes
    Door prizes have become a common part of many user group meetings, and Borland and other vendors often offer a special limited-time discount to all attendees on the product demonstrated. Handling of door prizes differs from group to group. The Sacramento PC User Group, Sacramento, California, awards door prizes to members as a way to encourage membership. Some groups draw door-prize winners from member names, badges, or completed membership surveys, and some groups require that a winner write up a review for the newsletter in order to keep the prize.

    Other groups sell raffle tickets to boost membership and make money, but it’s important to check the laws of your state regarding any kind of a raffle; it may not be legal in your state.

    6. Services and Activities
    Once the initial burst of enthusiasm has subsided, a user group needs more than a common interest and a monthly general meeting to keep its membership. It needs to provide a focus and additional activities to continue to grow and attract new and enthusiastic members.

    Publishing a Newsletter
    In a recent user group demographic survey, the one aspect of the user group that members liked most was the monthly newsletter. With the advent of desktop publishing and readily available printing tools, newsletters are becoming very professional and some are even marketed as magazines. Most user groups produce a monthly newsletter, either in hardcopy or electronic format. In turn, Borland publishes a newsletter for user groups, Borland User Group Link, to keep user groups abreast of Borland’s activities. Individual articles are available to be reprinted in user group newsletters.

    Items often covered in user group newsletters include:

    • Advertisements: both commercial and member ads
    • Beginner’s column
    • Board minutes
    • Calendar of events
    • Disclaimer
    • Editorial
    • Help Line of volunteers willing to assist on a one-on-one basis
    • Industry news
    • Meeting highlights
    • Notices and announcements
    • Officers and group contact information
    • Opinions
    • President’s column
    • Question and answers
    • Reviews of hardware, software, and books
    • Schedule of meetings
    • SIG news
    • Special offers to members
    • Spotlight on a SIG or volunteer-of-the-month
    • Tips and tricks
    • Tutorials
    • Welcome to new members
    User group newsletters are known for their unbiased reviews written by people that actually use the products on a regular basis. Writers are genuinely interested in the product and take their time to investigate the product thoroughly. Articles are often shared from one newsletter to another in newsletter exchanges among user groups.

    With an active advertising program, it is possible to fund the cost of publishing and distributing the newsletters, which is usually one of the largest user group expenditures. Remember that bulk rate permits are available to nonprofit groups for mailing of newsletters.

    Groups that are concerned with the environment can distribute their newsletters electronically on disk, or print their newsletter on recycled paper. Conservatree Paper Company, the largest wholesale recycled paper merchant, will sell directly to user groups with a minimum order of $100 and in full carton quantities. See the “Connections” section, page 35, for their address.

    Evaluation copies of software are frequently available from vendors for reviews in user group newsletters. Reviewers working with vendors should keep the following points in mind:

    • When requesting a product for review, contact the vendor in writing, including a copy of a recent newsletter and an estimate of when the review will be published.
    • Send a thank-you letter and a copy of the published article.
    A key ingredient to ensure the success of a user group newsletter is product reviews. A sample software review agreement from the Oklahoma City PC User Group, Oklahoma City, Oklahoma, is a good example of an agreement format. In his article, “Guidelines for Writing Software Reviews”, (in Appendix) Paul Demmitt, Central Maryland Microcomputer User Group (CMMUG), Columbia, Maryland, has prepared an outline for writing reviews that contains tips that will improve your writing.

    Electronic Communications

    Electronic Bulletin Board Systems (BBSs) accessible to members via modem are popular services for a user group to provide. Bulletin boards allow for information exchange 24 hours per day and serve as a method of communicating among members. You can post a message on the board that describes your problem and receive an answer or solution within a day or two, rather than waiting for the question-and-answer session at the next meeting.

    Additional uses of a user group electronic bulletin board include:

    • Newsletter article uploads to facilitate creation of the newsletter
    • On-line newsletter
    • Announcements of meetings and events
    • Industry news
    • Help files
    • Distribution of shareware and public domain software
    • Membership recruitment
    • Conferences or on-line SIGs for various areas of interest
    A simple bulletin board can be set up using an XT-class computer with a hard drive, modem, bulletin board software, and phone line. Deluxe boards require multiple computers and phone lines. Popular bulletin board software programs include: PCBoard (Clark Development Co., Inc., Murray, Utah), TBBS (The Bread Board System, eSoft, Inc., Aurora, Colorado), Major BBS (Galacticomm, Inc., Ft. Lauderdale, Florida), and Wildcat! (Mustang Software, Inc., Bakersfield, California). One of the oldest—and most widely used and supported—BBS systems is RBBS–PC, the Remote Bulletin Board System for the IBM Personal Computer. Although RBBS–PC is copyrighted, there is no charge for its use (except cost of diskettes and copying). RBBS–PC is available for download from many computer BBSs or from user group libraries. It can also be ordered directly from Capital PC User Group, Software Library, Plaza East Two, 51 Monroe Street, Rockville, MD 20850-2401. The cost is $16 domestic and $18 foreign.

    If you don’t have volunteers to operate a BBS, or if you don’t have a PC for the BBS, you might make an arrangement with another local board to add your user group conference area to their board.

    Several decisions need to be made when planning a bulletin board: equipment; features to offer; software; security; clean, accessible location; access privileges for members and non-members; staffing; and finances. Dedicated volunteers are a must to keep the board operational, and equipment, software, phone lines, and facilities are major expenses that must be considered. Syslaw, by Lance Rose, covers legal issues that must also be addressed when operating a bulletin board. This book is available from PC Information Group, 1126 E. Broadway, Winona, MN 55987, (507) 452-2824.

    Special Interest Groups
    General meetings don’t begin to meet the needs of a large number of members at a single meeting. Smaller groups of members with similar interests are the answer to filling these needs. With SIGs, members are accommodated according to interests, expertise, or locality. SIGs might also be product-specific. For example, a database SIG may eventually branch out into three separate SIGs: dBASE,® Paradox,® and Clipper.

    Some common SIGs include:
    Accounting/taxLocal Area Networks
    Beginners (novice or new users)Medical/Dental
    CAD/CAM/GraphicsMicro to Mainframe
    CD-ROMMIDI
    CommunicationsMultimedia
    Community ServiceNonprofit Computing
    Desktop PublishingObject-Oriented Programming
    Disabilities and ComputersOS/2
    Educators and TechnologyPortable Computing
    Ethics and ComputingProfessional (legal, accounting, etc.)
    Genealogy/Family HistoryRegional (geographic)
    HardwareSecurity
    Information Search and Retrieval Special Needs
    Spreadsheet

    SIGs have the same requirements as the general meeting does for comfortable meeting space and equipment for regularly scheduled meetings. Because they typically are smaller groups, SIGs can make arrangements to meet in homes or schools.

    A SIG leader does not have to be the user with the most expertise, but must be someone who can guide a discussion and take care of logistics and notification of SIG members. Phoning members to remind them of the meeting tends to increase attendance.

    To improve attendance at SIG meetings, Don Singleton says that the Tulsa Computer Society, Tulsa, Oklahoma, has “a Watson board that is used both for our general meeting and for any SIG meeting. The guy who’s got the board just gives the computer a series of phone numbers and it calls and gives the announcement as to what’s coming up so we don’t have to depend on human volunteers for that effort. Let the computer do it.”

    SIG programs are usually not as structured as the general meetings and often spend time answering members’ questions. Group projects and assignments to report on at the next SIG meeting are methods used to increase participation.

    Gerald Schaefer, Akron–Canton PC User Group, Akron, Ohio, works with local trainers to conduct training in a SIG meeting. “It’s working out for the trainers because they are volunteering to come and tell a little bit, and of course, they hand out flyers for their business. So it’s a two-way street.”

    According to Al Harrison, the Houston Area League of PC Users, Houston, Texas, operates SIGs a little differently. “A few things that we’ve done at HAL–PC are that we formed a SIG committee a few years ago that was intended to kind of standardize and normalize the way a SIG should be handled, and it’s a good reservoir of information, cross-fertilization, and training for our various SIG leaders. The second thing that seems to work very well is that at the beginning of every SIG we have a Q & A session for about half an hour. If you are a novice or have a particular question, you can come early—so to speak, since most SIGs start at 7:00 P.M. in the evening—you can get there about 6:30 and take part in the Q & A, which is very dynamic. The third thing that we’ve done in some of the SIGs—it worked very nicely in Paradox and some of the language SIGs—is have a kind of a SIG project. We have a SIG project where members are offered different tasks. No one person is assigned any one task, because one of the beauties of a SIG, of course, is cross-fertilization—sharing. That’s kind of helped generate a lot of enthusiasm in the SIGs, and of course, at the same time, we’re trying to do a real project, especially for people who are not system developers or programmers; it brings up real world kinds of problems and it helps you better learn the language or program.”

    Legally Sharing Software
    Shareware and Public Domain Libraries provide a service to members as well as a means to raise user group operating revenue. Software distributed by shareware authors for distribution on a “try-before-you-buy” basis is available to user groups for distribution, either at meetings or on electronic bulletin boards. Normally disks are sold for $2 to $4 each. A disk-of-the-month featured in the monthly newsletter or at the monthly meeting is a popular feature.

    Operating a shareware library and keeping it current with the latest versions requires a dedicated librarian and volunteers. The librarian is responsible for securing the latest versions of the master disks for the library; scanning disks for viruses; determining which programs will be included; maintaining and distributing a listing or catalog; filling orders for copies, and accounting for sales. Duties of the librarian position are detailed in the Monterey Bay User Group–Personal Computer (MBUG–PC) Volunteer Manual in the Appendix under Vice President—Software Librarian. All libraries, of course, should be run in strict accordance with each product’s software license agreement.

    The Central Kentucky Computer Society (CKCS), Lexington, Kentucky, offers public domain and shareware software at one of their local malls. The mall does not charge the group for space and advertises for a week on their outdoor sign. Through several of these Shareware Sellebrations, CKCS is able to finance several group activities, including support for their group resource center.

    Providing Training
    One of the most important missions of many groups is to provide education to their members on the use of computer technology. Training sessions at SIG meetings, seminars, workshops, or regular classes are offered by user groups to both members, and often, the general public.

    The Twin Cities PC User Group, Edina, Minnesota, holds weekly DOS and Donut sessions with informal discussions and assistance.

    David Reed’s Central Kentucky Computer Society in Lexington, Kentucky, holds a monthly series called the Second Saturday Single-subject Seminars. “These are ad hoc meetings (members only, at our resource center) on subjects that our members are interested in. We can squeeze in 40 to 50 people for these meetings and use our projection equipment. They begin at 2:00 P.M. and run until 4:00 P.M., featuring a different subject each month. Often we find enough interest in a single-subject seminar to create a SIG from those who attend. Our Windows SIG started this way.”

    Mark Walsh’s Portland Personal Computer Club, Portland, Oregon, also has a monthly meeting, called Second Saturday. “We have a similar format, except that ours is open to the general public as well. We pick up a fair number of new members this way. The meetings are often, but not always, lead by SIG leaders. Topics are fairly random, with some that repeat occasionally. Past topics include: Windows, telecommunications, choosing a hard disk, LANs, etc.”

    The education of members about software piracy and licensing issues are subjects of service to the industry and users in general that can be performed by user groups. The Software Publishers Association (SPA) will provide user groups with materials on copyright and licensing.

    User Group Library
    Press releases, books, videotapes, and other literature and publications are regularly made available by publishers to user groups. Review copies of books are available from some publishers upon written request that is submitted on user group stationery. Some groups choose to loan these out to members on a limited term, while others with a central meeting location often create a reading and research library of materials available to all members.

    Fairs, Swap Meets, and Shows
    The goal of providing public education about computer technology can be accomplished by holding a computer fair or show. Fairs, shows, flea markets, or auctions can also be substantial fund raisers for user groups.

    Planning for a computer fair, show, or swap meet should begin at least six months to a year prior to the event. Running such an activity can be very positive for your group if there is sufficient planning and enough volunteers with specific job tasks. There is a tremendous amount of work required, but it can also be a lot of fun. Not only can the fair or show be financially successful and help to finance other activities, but it can also help build membership, provide for community training and awareness of the group, and promote the organization in general. Plans need to be made for location, electrical power, equipment, furniture, volunteers, admission, presentations/speakers, promotion, food, vendor space and contracts, parking, security, and door prizes.

    Dan Hanson, of the Greater Cleveland PC User Group, Cleveland, Ohio, worked with a local trade show company to handle the logistics and the convention center, while the group handled vendors, publicity, and seminars. It was a tremendously successful event—even with the 60/40 split on the profits with the trade show company that handled the details—that allowed the group to do what they do best, “computer stuff.”

    Robert Sanborn reports that the Indianapolis Computer Society, Indianapolis, Indiana, “held their first auction and it was a big hit. Not only with the treasurer, but more important, with the members, as we had our biggest group of the year in attendance and we combined it with our very popular holiday bash. It was a lot of fun.”

    See the article in the Appendix by Maralyn Henry, Upstate IBM–PC User Group, Greenville, South Carolina, titled, “Computer Fair a Winner”, which provides details of their successful Computer Fair.

    Setting Up Help Lines
    Users helping other users is most evident in the Help Line listings published in group newsletters. These listings identify volunteers who are mentors to users with questions about particular applications. These volunteers who are willing to help other members on a one-on-one basis provide their home phone numbers and areas of expertise. This one-to-one relationship is critical to effectively educate and train users.

    Sample Help Line Listing

    The following volunteers have agreed to provide assistance on the stated subjects during the times and days noted. Please call only during these times.

    Accounting Software

    Sam Jones      (525) 733-2469   Monday-Friday      9:00 A.M.-5:00 P.M.
    Sue Smith      (525) 233-9256   All                9:00 A.M.-9:00 P.M.
    
    C++
    Keith Brownell (525) 522-2786   Saturday-Sunday    12:00 P.M.-9:00 P.M.
    Jerry Evans    (525) 585-9292   Monday-Friday      7:00 P.M.-10:00 P.M.
    
    Communications
    John Johnson   (525) 733-6892   Weekends           Any
    
    dBASE
    Jennifer Adams (525) 725-3390   Tuesday-Thursday   6:00 P.M.-9:00 P.M.
    Adam Williams  (525) 233-8267   Monday-Thursday    1:00 P.M.-5:00 P.M.
    
    Help Line categories can be either generic or specific (e.g., spreadsheets or Quattro® Pro); software or hardware specific; or topic related (telecommunications, genealogy, etc.).

    Stephen Manes states in PC Magazine, “The Value of User Groups” (March 27, 1990), that “the educational role of user groups today can hardly be overestimated. Graphical user interfaces can’t hide the fact that computers are becoming more complex, not easier to use but harder. Of all the resources in the computer business, there remains one more useful than any microprocessor, or other ware—hard or soft. I refer, of course, to that rarest of beasts—The One Who Knows. Friend or acquaintance, colleague or sales rep, The One Who Knows is often the only defense against the dark clouds of fear, uncertainty, and doubt. Big companies can and do pay handsome sums to such experts, but smaller companies (including governments) often can’t or won’t. The user group makes The Ones Who Know available by the dozens—for free.”

    Community Service
    Service to the community offers rewards in many different ways. Your group will reap the benefits of greater visibility and recruitment of new members by participating in projects that help to make a difference in your community. Such service activities include: providing assistance with computer technology to another nonprofit group, participating in community special events, teaching computer literacy programs to community groups, and refurbishing and distributing donated computer equipment to nonprofit agencies. Contact Borland for information on our community service user group software donations project.

    The Boston Computer Society has set a goal to provide every member of society with equal access to computer technology and are very proactive in their public service activities. Some of their activities are:

    • Holding a conference on Computers and Social Change
    • Creating a Youth CompuFest
    • Setting up a clearinghouse for donations and volunteers
    • Recognizing companies that provide computer access for the differently abled
    • Building relationships with Boys and Girls Clubs and staffing centers
    • Working with the United Way and other nonprofit organizations, minority communities, and the economically and educationally disadvantaged
    The Cincinnati PC User Group, Cincinnati, Ohio, provides donated systems to local people who are home-ridden. One quadriplegic person had no other means of communication other than eye blinks until receiving a laser pointing device and a computer. Now an entire world of communication has opened up.

    The Indianapolis Computer Society, Indianapolis, Indiana, provides volunteers to assist charitable organizations on-site with their computer problems.

    The Pacific Northwest PC User Group Computers for Community Service project reconditions donated computers and places them in nonprofit, non-political organizations or with individuals who are either disabled or have low income.

    Gerald Schaefer, Akron–Canton PC User Group, Akron, Ohio, reports that their December meeting features prize drawings for which members buy tickets. Those who bring cans of non-perishable food, however, receive free tickets. The food is packaged in food baskets and donated to the Salvation Army for distribution during the Christmas season.

    Today many user groups are participating in activities that can make a difference in their communities. By participating, your members also receive great personal satisfaction.

    7. Connections
    Building partnerships and long term relationships between your user group and other organizations can make all the difference in the long-term vitality of your user group.

    Borland User Group Relations
    100 Enterprise Way
    Scotts Valley, CA 95066-3249
    Telephone: (408) 431-1065 or 431-1138
    Fax: (408) 431-4175
    ydavis@Borland.com

    Connecting with Other User Groups

    APCUG
    The Association of PCUser Groups (APCUG) is an umbrella organization for user groups. It holds meetings for user group officers in conjunction with both COMDEX Spring and COMDEX Fall.

    APCUG
    1730 M Street, NW, Suite 700
    Washington, D.C. 20036
    User Group Locator: (914) 876-6678

    GLOBALNET
    On-line bulletin board system of APCUG
    (408) 439-9367 (8-N-1)

    Intergalactic
    Annual conference sponsored by NYPC for user group officers, usually held in New York in June in conjunction with PC Expo.

    NYPC -- Attn: Intergalactic Coordinator
    40 Wall Street, Suite 2124
    New York, NY 10005-1301

    Partnerships with Other Local Groups
    Contacting and working with other groups in your area can be successful for all groups involved. Opportunities for cooperation include sharing booth space at trade shows or fairs, bringing in SIG leaders from other groups for presentations, or holding joint meetings with major presenters.

    Regional Officer Meetings
    Regional meetings occur at various locations throughout the year and are a major benefit to officers who attend to share experiences with other groups and learn from each other. Regional meetings are posted on APCUG’s GLOBALNET bulletin board and in APCUG reports.

    In 1992 regional meetings were held in San Francisco, California; Lexington, Kentucky; Sydney, Australia; Milwaukee, Wisconsin; and Bradenton, Florida.

    Making Other Industry Connections

    ASP
    The Association of Shareware Professionals (ASP) can be contacted for shareware authors and for procedures to obtain copies of available shareware:

    Association of Shareware Professionals
    545 Grover Road
    Muskegon, MI 49442-9427
    Telephone: (616) 788-5131
    (Monday-Friday, 8:00 A.M.-5:00 P.M., Eastern Time)
    Fax: (616) 788-2765

    SPA
    Software Publishers Association (SPA) will work with user groups to provide information on licensing and copyright issues. They also have a self-audit disk available for organizations.

    Software Publishers Association
    1730 M Street, NW, Suite 700
    Washington, D.C. 20036
    (202) 452-1600

    Vendors
    Most vendors are looking for both publicity and user feedback. In building a relationship, be sure to make it two-sided and acknowledge their contributions; send them a copy of the reviews you publish and communicate user questions or problems. Like Borland, most vendors are anxious to improve their products and one of the ways they are able to accomplish this is through user feedback. APCUG has a file of all known vendor contacts available to member groups on GLOBALNET.

    Working with Dealers
    Appointing a liaison to work specifically with local dealers is a good way to build lasting relationships. Include the dealers in newsletter mailings and group announcements. Often dealers are willing to participate in advertising, promotions, meeting programs, and even equipment loans.

    On-line Connections

    • America Online, Inc.
      8619 Westwood Center Drive
      Vienna, VA 22182-2285

    • CompuServe, Inc.
      P.O. Box 20212
      5000 Arlington Centre Boulevard
      Columbus, OH 43220
      Telephone: (614) 457-8600 Fax: (614) 457-0348

    • Boardwatch Magazine
      5970 S. Vivian Street
      Littleton, CO 80127
      Telephone: (303) 973-6038
      Subscriptions: 1-800-933-6038
      Modem (N-8-1): (303) 973-4222

    • FidoNet
      Electronic bulletin board network of 11,000 nodes covering most of the world

    • PCRelay
      Relaynet International Message Exchange (RIME)
      Electronic mail transfer system between 1,000 bulletin board systems

    • Internet
      International system of linked computer networks to universities, government agencies, military branches, and corporations

    Other Outside Contacts

    • Conservatree Paper Co.
      10 Lombard Street, #240
      San Francisco, CA 94111
      1-800-522-9200 (outside California) (414) 433-1000 (in California)

    • IRS
      Tax-exempt Status for Your Organization
      IRS Publication 557
      1-800-829-1040

    • National Center for Nonprofit Boards
      1225 19th St. NW, #340
      Washington, D.C. 20036
      (202) 452-6262

    • The Foundation Center
      79th Fifth Avenue
      New York, NY 10003
      (212) 620-4230

    • The Independent Sector
      1828 L Street, NW
      Washington, D.C. 20036
      (202) 223-8100

    • The Society for Nonprofit Organizations
      6314 Odana Road, #1
      Madison, WI 53719
      (608) 274-9777

    User Groups Referenced in Start Up!
    Check the User Group listings for user groups with web sites.

    Akron–Canton PC User Group
    P.O. Box 2151
    Akron, OH 44309-2151

    Amateur Computer Group of New Jersey, Inc.
    P.O. Box 135
    Scotch Plains, NJ 07076

    Atlanta IBM Employees PC Club
    3073 Batesville Road
    Woodstock, GA 30188

    The Boston Computer Society
    One Kendall Square, Building 1400
    Cambridge, MA 02139

    Buffalo IBM–PC User Group, Inc. (BIBMUG)
    P.O. Box 609
    Amherst, NY 14226-0609

    Cajun Clickers Computer Club
    P.O. Box 10997
    Baton Rouge, LA 70813

    Capital PC User Group, Inc. (CPCUG)
    51 Monroe Street, Plaza East Two
    Rockville, MD 20850

    Central Florida Computer Society
    P.O. Box 948019
    Maitland, FL 32794-8019

    Central Kentucky Computer Society, Inc. (CKCS)
    1300 New Circle Road
    Suite 105
    Lexington, KY 40505

    Central Maryland Microcomputer User Group (CMMUG)
    9337 Angelina Circle
    Columbia, MD 21045-5110

    Cincinnati PC User Group
    P.O. Box 3097
    Cincinnati, OH 45201

    The Detroit Area Network User Group (DANUG)
    P.O. Box 69015
    Pleasant Ridge, MI 48069

    East Tennessee PC User Group
    1345 Oak Ridge Turnpike, Suite 291
    Oak Ridge, TN 37830

    Fox Valley Technical College (FVTC) Personal Computer User Group
    P.O. Box 2277, Mail Stop 318
    Appleton, WI 54913-2277

    Greater Cleveland PC User Group
    3150 Payne Avenue
    Cleveland, OH 44114

    Houston Area League of PC Users (HAL-PC)
    1200 Post Oak Boulevard, Suite #106
    Houston, TX 77056

    Indianapolis Computer Society
    P.O. Box 2532
    Indianapolis, IN 46206

    Las Vegas PC User Group
    316 Bridge Avenue, Suite 240
    Las Vegas, NV 89101

    Monterey Bay User Group-Personal Computer (MBUG-PC)
    177 Webster Street, Suite A-354
    Monterey, CA 93940

    New Orleans Personal Computer Club (NOPC)
    One Galleria Boulevard, Suite 1430
    Metairie, LA 70001

    New York Personal Computer (NYPC)
    40 Wall Street, Suite 2124
    New York, NY 10005-1301

    North Orange County Computer Club
    P.O. Box 3616
    Orange, CA 92665

    North Texas PCUser Group, Inc.
    P.O. Box 780066
    Dallas, TX 75378-0066

    Oklahoma City (OKC) PC User Group
    P.O. Box 12027
    Oklahoma City, OK 73157-2027

    Pacific Northwest PC User Group
    1925 7th Avenue, Suite 200
    Seattle, WA 98101

    Pasadena IBM User Group (PIBMUG)
    711 East Walnut Street
    Pasadena, CA 91101

    Philadelphia Area Computer Society (PACS)
    La Salle University, Box 312
    Philadelphia, PA 19141

    Portland Personal Computer Club
    921 SW Morrison, Room 529
    The Galleria
    Portland, OR 97205

    Quad-Cities Computer Society (QCS)
    P.O. Box 2456
    Davenport, IA 52809-2456

    Sacramento PC User Group
    P.O. Box 162227
    Sacramento, CA 95816-2227

    Southern California ObjectVision User Group
    16162 Beach Blvd., Suite 301
    Huntington Beach, CA 92647

    South Mountain User Group (SMUG)
    P.O. Box 50002
    Phoenix, AZ 85076

    Tucson Computer Society
    P.O. Box 1489
    Tucson, AZ 85702

    Tulsa Computer Society
    P.O. Box 690180
    Tulsa, OK 74169

    Twin Cities PC User Group
    5701 Normandale Road, #208
    Edina, MN 55424

    Upstate IBM–PC User Group
    P.O. Box 5521
    Greenville, SC 29606

    Vancouver PC Users Society
    P.O. Box 48297, Bentall 3
    Vancouver, British Columbia
    V7X 1A1
    Canada

 
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