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ASIA PACIFIC SUPPORT PROGRAMS
Technical Support Services
Technical Support Services offers the benefit of highly qualified technical support engineers ready to solve your application development and integration issues. Our flexible support contact options address the needs of all customers whether large or small. Each program is designed to provide you with the access to technical support you require to keep your systems running at maximum productivity.

Install Support
Free installation support for customers installing a Borland product.
Bronze Support
Bronze Support is designed for the developer or end user requiring only occasional assistance.
Silver Support
Silver Support offers an annual agreement with limited incidents for technical support.

Gold Support
Gold Support is designed to provide a higher volume access to support professionals for transaction-based support and occasional high-level support.
Platinum Support
Platinum Support is designed to help enterprise customers successfully develop, deploy and manage business systems running a broad range of integrated applications at maximum performance.
Platinum Add-on Services

24 by 7 Emergency Support
Global Support Coverage
Support Account Management

Additional Authorized Contacts

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Last Modified Friday, 11-Jan-2002 17:47:03 EST